If you have placed an order through us please read to below to find our FAQ's about your order. If you have placed an order through Amazon, please contact them regarding your order as Amazon fulfils their own sales.

How long until my order is dispatched?

All orders are aimed to be dispatched within one working day. However, some times there may be delays due to current stock & availability but we aim to notify customers of this. 

Which delivery service do you use?

Most deliveries are handled by Royal Mail and are often shipped 1st Class. Due to operational needs we may need to send this 2nd Class or via a courier company but all details will be sent on your dispatch notification email. Most orders are sent untracked.

My order has not arrived?

If your order has not arrived and you have not been sent a dispatch / delay delivery email please contact us. 

If your order has not arrived within 15 working days of dispatch (UK) please contact us and we can proceed with a claim for Royal Mail and issue a replacement or refund. We are unable to do anything until this date.

Can I order in bulk?

Yes! please contact [email protected] to speak to us where we can arrange this for you.

How do I contact you?

Please email [email protected] or on our social media channels.

What's your business info?

J.P. Books is a trading name of the Prez Media Group Limited. A registered company in England & Wales with company number 12539830.  For business enquiries please email [email protected].